1. Cancellation of Future Renewals
You can cancel recurring auto-renewal at any time with 1 click from your workspace billing settings (or by contacting our WhatsApp support desk).
- Zero Lock-In: There are no long-term contracts, lock-ins, or cancellation penalty fees.
- Full Paid Period Access: When you cancel auto-renewal, your Pro Autopilot benefits, unlimited AI replies, and WhatsApp alerts remain 100% active until the exact expiration date of your current paid billing period.
- No Surprise Debits: Once cancelled, no future recurring charges will ever be debited from your card or UPI account.
2. No Refunds on Active Plans & Digital Passes
All membership subscription fees and prepaid pass purchases are strictly non-refundable.
Because Blick Review grants immediate digital access to automated software infrastructure, real-time Google review monitoring, AI reply drafting, and account provisioning, we do not provide cash refunds, partial credits, or pro-rated cashbacks once a plan or pass has been purchased.
To ensure Blick Review fits your business requirements before spending money, we provide a Free Starter Plan (₹0 forever, with 10 automated replies/month) and an interactive web demo. We strongly encourage all merchants to explore the free tier prior to upgrading.
3. Duplicate Transactions & Billing Discrepancies
If you experience an erroneous duplicate charge or incorrect billing amount due to a technical payment gateway glitch:
- Notify us within 7 calendar days of the transaction with your payment reference or receipt.
- Upon verification of the duplicate debit, the redundant payment will be initiated for refund within 24 business hours.
- The refunded funds are credited directly back to your original payment method (UPI, Debit/Credit Card, or Net Banking) via Razorpay within 5 to 7 business days.
4. Disconnecting Google is Separate from Cancellation
Disconnecting your Google Business Profile, deleting local branch data, or leaving the WhatsApp chat does not automatically cancel an active paid membership subscription. To prevent future billings, you must explicitly toggle off auto-renewal in your Billing settings before your renewal date.
5. Questions or Billing Support
If you have any questions regarding your invoice or need assistance managing your auto-renewal: